We are Edraak for Training and Social Development, a non-for-profit Limited Liability Company wholly owned by Queen Rania Foundation for Education and Development, of address 5 Mohammad Saad AlBatayneh Street, Amman, Jordan (“Edraak”). References to “we”, “our” or “us” means Edraak. We offer an open online learning platform to students looking to advance their education via a platform known as, “Edraak”. We are the controller of your data. This means that we are responsible for deciding how we collect, store and use personal information about you. We may from time to time engage third parties to process your information and we may also process your information ourselves (as described further below).
By registering an account on Edraak and in turn using our Services, we will collect from you the following information (“Personal Data”):
the following child (“Personal Data”) will be collected:
Edraak will never share externally a child’s Personal Data, or any linkage between child and parent data.
Where we use your Personal Data, we process it on the following bases:
We will never collect any unnecessary Personal Data from you and do not process your information in any way, other than as specified in this Policy.
We make every effort to maintain the accuracy and completeness of your Personal Data, which we store, and to ensure all of your Personal Data is up to date. However, you can assist us with this by promptly contacting us if there are any changes to your Personal Data. We shall not be responsible for any losses you suffer arising from any inaccurate, inauthentic, deficient or incomplete Personal Information that you provide to us.
For EU users and users in other countries with data protection legislations that require personal user data to be deleted after some time, your account data will be deleted automatically after 7 years of inactivity. Inactivity is defined as the absence of interaction with course content. Following 7 years of inactivity, we will contact you with a 1-month prior notice, informing you that your Personal Data will be deleted from the computers on which it is stored, and giving you the option to request your Personal Data is retained for another 7 years.
For users in all other countries, your account data will be saved by Edraak until you submit a request for us to delete your data through the Website, after which your data will be deleted according to the timeline provided by the Website when you request the deletion.
Edraak may shorten the retention period for your Personal Data depending on the amount, nature, and sensitivity of your Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We may from time to time share your Personal Data with the following parties for the purpose of improving course content, and improving marketing operations:
We may also from time to time share your Personal Data (in an anonymised form) with external educational researchers for the purpose of conducting educational research.
We only transfer your Personal Data outside the EEA where we have a legal basis for doing so and where we require that your personal information is protected to the same standard as it would be protected in the EEA. We do this by entering into data sharing agreements with the recipients of your Personal Data based outside the EEA which comply with the EU Commission’s standard clauses for the transfer of personal information.
If you would like further details about our transfer of your personal information outside the EEA or details of the safeguards put in place in relation to your personal information please contact the “Privacy Officer” at Edraak.
Use of your Personal Data for automated decision-making
We do not make any automated decisions using this information.
Except to the extent limited by applicable law, we reserve the right to update this policy to reflect changes to our information practices by prominently posting notice of the update on our Services, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this policy periodically. If we make any changes to this policy, we will change the "Last Updated" date above.
European and UK privacy laws give you certain rights in respect of the data that we hold about you. Below is a short overview of those rights.
In order to protect you and others, we may require you to prove your identity before you exercise these rights.
If you are unhappy with how we have handled your Personal Data, you have the right to complain to your local data protection authority.