Teamwork Skills

This course is part of the Leadership and Teamwork Skills Specialization
Language Arabic
Start Date 28/11/2018
Duration 0 weeks
Effort 3 hours
Level Entry Level

There is a Chinese proverb that says: Behind every capable person there are capable people. Somebody else said: I prefer to make 10 people to do the work rather than do the work of 10 people. Life & experience show us that taking care of the human capital and carefully planned teamwork gives the highest levels of results. This course aims to train candidates on group skills and interaction with others at the work place for the benefit of the team and the organization as a whole.

The course includes the following topics:

High value of teamwork

Types of teams

Individual styles of working within groups

Characteristics of effective teams

Stages of team formation: Tuckman’s model

Trust: the main ingredient of team work

Effective team communication

Individual involvement within teams

Problem solving within team context

Difficult behaviors in teams

Practical applications

What You Will Learn

  • Defining team work and highlighting its importance
  • Identifying the different types of teams
  • Identifying the personal team style
  • Studying the 5 stages of Tuckman’s Team Formation model
  • Introducing the highly effective team characteristics
  • Training on collective communication skills
  • Use problem solving skills in teams
  • Dealing properly with difficult behaviors in teams
  • Developing team spirit in organizations of all sorts


Module 1:

Understanding the concept of Teamwork and its types - Practical knowledge of the reasons for working within a team and its benefits - Determining the individual style of work within a team - Identifying the obstacles of the teamwork for appropriate action

Module 2:

Training in the stages of team building according to Tuckman - Measuring the current status of the learner's team - the ten basic qualities of an effective team - Using the ten attributes as a checklist to continually check up on team's state

Module 3:

Define the challenges of the teams and deal with them properly - Identify the difficult personalities within the team and ways to deal with them

Module 4:

Identify the qualities of team spirit through a range of activities - Identify personal commitments to team building

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Instructors and Team

Abeer Qumsieh
Abeer Qumsieh

Abeer Founded Better Business in 2003 with the aim of creating cultures of excellence and development for Corporations and Organizations with the objective of developing their Human Resources. Today she continues to run Better Business as the leading firm for human capital development and has founded two new ventures which include Experdice; an online platform for human capital development serving the Middle East and GCC Market and The Escape Hunt Experience Jordan; a global franchise offering unique “escape the room” adventures to the public and corporate clients for team building and learning purposes. As an entrepreneur, a motivational speaker and a member of many influential boards, she believes in transformation, always working on influencing corporate cultures by providing them with life changing learning experiences delivered through capable experts leading to remarkable results. Her main fields of expertise include Organizational Development & Transformation, Culture Development and Mindset. She focuses her philanthropic work on aiding women and youth to become business leaders in different industries.

Dr. Suhail Jouaneh
Dr. Suhail Jouaneh

Dental Surgeon by profession, Mindset Surgeon by passion. Suhail leads learning & development at Better Business in Amman Jordan. Motivated, personable executive coach and business facilitator, he is accustomed to handling difficult senior management cases through coaching and business counseling. He has organized thousands of workshops and trained more than 25,000 people from over 40 countries around the world mainly in the Middle East and GCC in English, Arabic (KSA, UAE, Cyprus, Lebanon, Syria, Jordan, Bahrain, Qatar, Istanbul) and in French for the French speaking North West Africa; Senegal, Tunisia, Algeria and Morocco. Currently, Dr. Suhail is sought after internationally for speaking engagements.

Razan Hanania
Razan Hanania

Razan is currently the Learning & Development Accounts Manager at Better Business. She is highly committed to high standards of Human Resource management that has contributed significantly to exploiting organizational productivity while playing key role in ensuring the achievement of company-wide objectives. A strategic thinker and planner; skilled in development, support, and execution of effective human resources programs, policies and procedures. Has exceptional abilities to introduce and streamline HR functions to improve retention rate, increase efficiency, facilitate growth, and reduce cost. Razan has a Bachelor of Applied Science from Canada; Honors Industrial & Manufacturing Systems Engineering, Minor in Business. She is also holder of Masters of Engineering Management from University of Ottowa, Canada.

Course Provider

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