Operations Management

Language Arabic
Start Date 07/09/2020
Duration 0 weeks
Effort 5 hours
Level Intermediate Level

Operations management is a very important section for a lot of the companies, as it's concerned with creating the products and services which we all depend on it in our lives.

Operations management considering as the centre of a lot of changes that affect the business world, as it’s a link between all functions and departments inside an organization, starting from acquiring all resources like the human, raw material, machines, and equipment, in addition to the financial and informational resources, this in order to run the transformational process to produce and deliver the products and services with high value.

Fortunately, most companies have now come to understand the importance of operations. And this is because they have realized that effective operations management gives the potential to improve revenues through improving the efficiency of the work cycle in general

What You Will Learn

  • Basic concepts used in Operations Management
  • Tools used in designing and restructuring the management of operations in companies and institutions
  • How to evaluate Operations Management and performance measures
  • Developing methods of operations management and designing business models
  • Basics of warehouse management


Unit 1: Introduction to Operations Management

Here, you will learn all about operations, the responsibilities of the operations manager, and the most necessary elements for successful operations.

Unit 2: Operations Strategy (Direct)

This unit talks about processes methods, design tools, and the languages ​used ​for designing business processes.

Unit 3: Design

In this unit, you will learn how to design processes, from designing products, services, business processes, and work sites.

Unit 4: Processing and Delivery of Products and Services (Delivery)

This unit discusses the most important functions that can affect the way products and services are built and the way they are stored.

Unit 5: Development

This unit explores an important part of operations management that is operations development and performance.

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Instructors and Team

Bilal Abualzait
Bilal Abualzait

Eng. Bilal Abualzait has more than 20 years’ experience as a senior consultant and coach in different domains like project management, PMO setup, process improvement (BPM), ERP, and business analysis. He holds Executive MBA from Warwick University, BSc. degree in Engineering, PG diploma in MIS, PMP, Business Analysis, Certified Management Consultant, Balanced Scorecard certifications. Bilal has managed different global projects in North America, Europe, Africa and Asia. Projects cover different areas like ERP (SAP and Oracle), supply chain management, customer relationship management, warehouse management system, and PMO setup. Worked for international companies and held many key positions, including senior program manager and senior consultant on key strategic initiatives. Now, he is a managing director and principal consultant in Vectors CS.

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